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Work Orders

Work Orders are used to plan, schedule, and manage waste collection or receipt activities from waste generators. Work Orders serve as a centralized instruction set that outlines who is involved, what waste is being handled, how it will be packaged, and when services are expected to occur.

This feature supports efficient coordination across operations, ensures regulatory compliance, and enables consistent documentation throughout the waste management lifecycle.


What is a Work Order Used For?

Work Orders are used to organize and manage:

  • Waste pickups from generators
  • Waste deliveries to your facility
  • Preparation of compliant documentation and labels

Each Work Order defines a specific waste-related activity tied to a generator site and may involve multiple parties and waste streams.


What Information is Captured?

A Work Order includes both general and detailed fields:

Field

Description

Waste Generator

Site or facility where the waste originates

Customer

Organization receiving the service (may differ from generator)

Transporter

Company responsible for hauling the waste

Disposer

Facility where waste will be treated or disposed

Service Date

Scheduled date for pickup, delivery, or service

Notes/Instructions

Optional field for special handling or scheduling notes

Work Order Details further specify:

Field

Description

Waste Profile

Type and characteristics of the waste being handled

Container Types

Packaging method (e.g., drums, totes, bins)

Expected Quantities

Estimated volume or number of containers for the service


Where is Work Order Information Used?

Work Orders integrate with multiple system features to support downstream workflows:

  • Waste Manifests – Data from the Work Order can be used to pre-fill manifest information
  • Labels – Generates regulatory-compliant labels based on waste and container data
  • Scheduling and Dispatch – Organize and track upcoming waste collection activities
  • Reporting – Use Work Order data to analyze trends, volume forecasts, and service history

Best Practices

  • ✅ Always verify generator and profile information before scheduling service
  • ✅ Input expected quantities and container types to improve load planning
  • ✅ Set expiry dates on Waste Profiles to ensure only valid waste profiles are available
  • ✅ Generate labels directly from the Work Order to ensure alignment with documentation

Common Questions

Q: Can I create a Work Order for a future service date?
A: Yes. Work Orders are often used to schedule services in advance. You can update or revise details as the date approaches.

Q: Is a Work Order required to generate a manifest?
A: No, but using a Work Order simplifies the process by pre-filling data into the manifest and ensuring consistency.

Q: Can I include multiple waste profiles in one Work Order?
A: Yes. Each Work Order can include one or more waste streams with different profiles and containers.

 

Q: Are Work Orders visible to all users in my organization?
A: That depends on your user role and permissions. Admins can control access based on team or location-level visibility settings.